ARVEN

Last updated: May 4, 2026

Privacy Policy

Arven, a trading name of Khamat Innovate LLC (Company No. 16995500, registered in England and Wales), operates this website and all related services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, place an order, communicate with us, or otherwise interact with us.

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect

  • Contact details — your name, email address, shipping address, and billing address.
  • Transaction information — order details, items purchased, payment confirmation, and other transaction-related data.
  • Device and usage information — your IP address, browser type, device identifiers, and information about how you interact with the Services.
  • Financial information — payment details processed securely through Stripe. We do not collect or store payment card information on our servers.

How We Collect Personal Information

  • Directly from you — when you place an order, contact us via email, or create an account.
  • Automatically — through cookies and similar technologies when you visit our website.
  • From service providers — such as Stripe (payment processing), Vercel (hosting), and Supabase (data storage).

How We Use Your Personal Information

  • To provide and manage the Services — processing orders, arranging shipping, sending order confirmations and tracking updates, and providing customer support.
  • To communicate with you — responding to your messages and sending order-related notifications via email.
  • Marketing — with your consent, sending promotional communications. You may opt out at any time.
  • Security and fraud prevention — detecting and preventing fraudulent or unauthorized activity.
  • Legal compliance — complying with applicable laws, regulations, and legal processes.

How We Disclose Personal Information

We may share your personal information with:

  • Stripe — our payment processor, to securely process card payments.
  • Shipping carriers — to fulfill deliveries worldwide.
  • Service providers — third parties who perform services on our behalf, including hosting (Vercel), database (Supabase), email (Resend), and analytics.
  • Legal requirements — when required by law, regulation, or legal process.

Data Retention

We retain your personal information for up to 24 months, or longer if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 18.

Security

We take reasonable measures to protect your personal information. All payments are processed through Stripe's PCI-compliant infrastructure. However, no method of transmission or storage is completely secure.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where we transfer personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Your Rights

  • Right to Access — request access to the personal information we hold about you.
  • Right to Delete — request deletion of your personal information.
  • Right to Correct — request correction of inaccurate personal information.
  • Right to Portability — request a copy of your personal information in a structured format.
  • Right to Opt Out — opt out of marketing communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Arven (operated by Khamat Innovate LLC)
Email: mustafann001@gmail.com